Aotearoa Music Awards 2026 Ticket Terms & Conditions

View the Aotearoa Music Awards 2026 Ticket Terms & Conditions and Statement of Expectations below.

Aotearoa Music Awards 2026 Ticket Terms & Conditions

The Aotearoa Music Awards (AMA) is a celebration of artists and those behind-the-scenes in the recorded music industry in Aotearoa. As host and kaitiaki of AMA, Recorded Music NZ is committed to fostering a safe, respectful and inclusive environment for all involved. AMA is a team effort and everyone has a part to play in creating a positive environment. Recorded Music NZ expects and requires everyone involved with AMA to respect others, act lawfully and with integrity and to act safely and responsibly. These expectations apply to our partners and their contractors, sponsors, award nominees, persons nominating, judges, award winners and others involved in the lead-up to the event, at the event itself, and in any interactions after the event. This includes all Ticket Holders as set out in the below terms and conditions.

These Ticket Terms and Conditions (“Conditions”) and the terms and conditions of The Civic, Auckland (the “Venue Conditions”) apply to any and all tickets (“Tickets”) to the Aotearoa Music Awards 2026 (the “Event”). The Event is taking place at The Civic, Auckland, on 28 May 2026.

  • The Event is organised by Recorded Music NZ Limited (“Recorded Music”) and Tickets are issued via Recorded Music and the Venue’s ticketing partner Ticketmaster and are sold exclusively by Recorded Music and Ticketmaster.
  • Any person or entity who purchases, holds or uses a Ticket (“Ticket Holder”) acknowledges and agrees that they are subject to these Conditions and to the Venue Conditions
  • In the event of a breach of the Conditions and/or the Venue Conditions by a Ticket Holder, Recorded Music or its agents may at their sole discretion: (a) cancel the Ticket; (b) render and declare the Ticket void; (c) refuse the Ticket Holder admission to the Event; (d) remove the Ticket Holder from the Event; and/or (e) prevent the Ticket Holder from acquiring further Tickets and/or restrict the Ticket Holder’s opportunity to acquire further Tickets.
  • All persons who wish to gain access to the Event must:
    (a) be in possession of a valid digital Ticket issued to them personally by Ticketmaster and a means of displaying that Ticket (via smartphone);
    (b) prove their identification;
    (c) follow any public health protocols that may be in force; and
    (d) comply at all times with the AMA Statement of Expectations
  • Subject to any New Zealand Government recommendation and/or mandate, Recorded Music may require that all persons follow any public health restrictions and rules that may be in place on the day of the Event.
  • No one under the age of 13 will be admitted to the Event. Persons between the ages of 13 and 17 years will only be admitted to the Event with an accompanying adult. For the purposes of the Conditions, an adult is a person aged 18 years and over.
  • Once a Ticket Holder (and their guests, if any) have received/collected their Tickets they may also be given a wristband and/or security pass, which relates to the areas they can access at the Event (which may vary depending on the type of Ticket). Ticket Holders will be required to present their Ticket and wristband/security pass device (if applicable) upon their arrival at the Event. If a Ticket Holder is unable to present both their Ticket and their wristband/security pass device, they will not be admitted to the Event.
  • Where wristbands and/or security passes are issued, they must be always worn securely. Wristbands that have been removed, cut, tampered with, transferred, or damaged in any way will be deemed invalid and will not be replaced. If a Ticket Holder is not wearing a valid wristband and/or security pass, they may be removed from the Event.
  • Ticket Holders must keep all aisles, stairways, emergency exits and access ways clear at all times and comply with all Venue safety instructions. Entry may be refused if the Venue’s maximum capacity is reached.
  • By being present at the Event Ticket Holders consent to being filmed and/or recorded. They also agree not to assert any moral (or similar) rights and give all necessary consents under the Copyright Act 1994 (as amended) and all other applicable legislation in respect of any film and/or recordings. Recorded Music is entitled to make full use of any film and/or recording in all current and future media worldwide without any liability or payment to Ticket Holders, including permitting others to do the same.
  • If a Ticket is cancelled, declared void or if a Ticket Holder is refused admission or removed from the Event because of a breach of these Conditions or of the Venue Conditions, no money shall be refunded.
  • Recorded Music or its agents shall be entitled, but not obliged, to carry out identity and security checks (including photographic ID checks) upon presentation of the Ticket by a Ticket Holder at the Event. The Ticket Holder who purchased the Tickets (i.e. the credit card holder) must attend the Event and accompany all of their guests at the same time. If any Ticket Holder is not on Recorded Music’s list of intended attendees at the Event (as notified to Recorded Music by the person (i.e. the credit card holder) that purchased that Ticket Holder’s Ticket at the time of purchase or prior to the Event), Recorded Music and its agents may, at their sole discretion, declare that Ticket Holder’s Ticket void and Recorded Music and its agents may refuse that Ticket Holder admission to the Event or remove that Ticket Holder from the Event.
  • Neither the Ticket Holder nor any person associated with them (other than Recorded Music or its agents) is entitled to assign, donate, transfer or otherwise dispose of the Ticket itself or any rights arising from the Ticket to any third party without the express permission of Recorded Music. In particular, but without limitation, a Ticket Holder may not:
    a. sell, resell, expose, offer or make available for sale, auction, donate or otherwise dispose of Ticket(s) in any manner or place whatsoever (physical or online), including, without limitation, via an online auction website and/or internet‑based facility for the resale of tickets; and/or
    b. transfer or use a Ticket for:
    (i) advertising, sales or promotional purposes;
    (ii) premium give‑aways, competitions, prize draws or sweepstakes; or
    (iii) hospitality or travel packages.
  • All Ticket Holders are expected to behave in an orderly, respectful, and appropriate manner at all times at the Event and within the Venue. Recorded Music reserves the right, at its sole discretion, to refuse admission to, or remove from the Event without refund or compensation, any person who is intoxicated, under the influence of drugs, or whose conduct is deemed to be disorderly, offensive, threatening, abusive, discriminatory, unsafe, or otherwise likely to cause damage, nuisance or injury to themselves, other attendees, staff, or to property. Ticket Holders must comply with all reasonable instructions issued by Recorded Music, the Venue, and their agents. The possession or use of illegal substances, weapons, or any prohibited items is strictly forbidden.
  • Ticket Holders may not bring any food or beverage into the Venue. All food and beverage must be purchased from the Venue’s approved suppliers. Alcohol may only be consumed in accordance with applicable licensing laws and Venue rules.
  • No briefcases, backpacks or large bags will be allowed at the Event.
  • No photographic, audio recording or audio‑visual recording equipment is allowed at the Event (other than in the case of a person or entity who holds an appropriate license from Recorded Music). Mobile phones and tablet devices are permitted, but Ticket Holders are not permitted to use them to photograph, record and/or transmit the Event in any capacity unless otherwise authorised by Recorded Music. Copyright in any authorised or unauthorised photograph, (audio and/or audio‑visual) recording and/or transmission of the Event (or any part of the Event) is assigned to Recorded Music.
  • Please ensure mobile phones, tablet devices, smart watches, pagers, alarms of any kind and any other electronic devices which may disturb and/or disrupt the Event are switched off or to silent during the performance.
  • Recorded Music/the Venue reserves the right to refuse admission to the Venue and/or the Event.
  • Latecomers may not be admitted into the auditorium until a suitable break in the Event.
  • Re‑entry to the Venue will not be permitted without a Ticket and a wristband/security device.
  • Artists’ appearances at the Event are subject to change. Recorded Music/the Venue are under no obligation to provide a Ticket Holder with notice of any such changes.
  • In the event of a conflict between these Conditions and the Venue Conditions, these Conditions shall prevail.
  • Please note that strobe lighting, smoke effects and confetti cannons may be used during the Event. Ticket Holders with known medical conditions who may be susceptible to such effects are recommended to seek further advice.
  • To the maximum extent permitted by law, Recorded Music accepts no responsibility for loss or damage to any person or any property arising in connection with the Event or attendance at the Venue (including without limitation, any loss of the Tickets).
  • Recorded Music shall have no liability whatsoever in relation to any competition, promotion or prize draw through which Tickets can be won.
  • The Conditions shall be governed by New Zealand law.
  • THESE CONDITIONS ARE SUBJECT TO CHANGE AT ANY TIME.

Statement of Expectations

The Aotearoa Music Awards (AMA) is a celebration of artists and those behind-the-scenes in the recorded music industry in Aotearoa. As host and kaitiaki of AMA, Recorded Music NZ is committed to fostering a safe, respectful and inclusive environment for all involved.

AMA is a team effort and everyone has a part to play in creating a positive environment. Recorded Music NZ expects and requires everyone involved with AMA to respect others, act lawfully and with integrity and to act safely and responsibly. These expectations apply to our partners and their contractors, sponsors, award nominees, persons nominating, judges, award winners and others involved in the lead-up to the event, at the event itself, and in any interactions after the event.

Specifically we expect and require everyone involved with AMA:

  • To treat everyone fairly and with respect;
  • To behave in a professional and courteous manner at all times;
  • Not to engage in, encourage, or condone any form of discrimination, harassment or bullying;
  • Not to engage in, encourage or condone any form of sexual harassment;
  • If in a position of power or influence, to be mindful of that and take extra care not to take advantage of an imbalance of power;
  • To be especially mindful of language and behaviour when in the presence of minors;
  • To operate within the law at all times;
  • To act safely and responsibly including as to alcohol consumption; and
  • To act with integrity and be honest in all dealings.

In particular, AMA award winners receive the honour of holding a Tūī and the title of AMA award winner, and as such will be expected to uphold and maintain high standards of conduct. In order to safeguard the integrity of AMA and the Tūī awards, and the reputation of AMA, our organisation and our wider music whānau, Recorded Music NZ reserves the right, in its absolute discretion, to take reasonable and appropriate action to uphold these expectations.

In the spirit of open communication and constant improvement, we encourage people to speak up if they wish to raise any issue, concern or complaint in relation to this Statement of Expectations. You can do this by email to any of the following people: